Privacy Policy
Privacy Policy
Last Updated: July 17, 2026
Montgomery Robbins respects your privacy. This Privacy Policy explains how Montgomery Robbins collects, uses, stores, shares, retains, and protects personal information when you visit our website, contact us, request information, communicate with our team, or otherwise interact with Montgomery Robbins. This Privacy Policy applies to website visitors, prospective clients, current clients, former clients, business contacts, vendors, and other individuals who interact with Montgomery Robbins. By using our website or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or submit personal information to us.
1. Who We Are
Montgomery Robbins operates a website and provides information, resources, and related business communications. For questions about this Privacy Policy or to submit a privacy request, you may contact us at:
Montgomery Robbins
Email: hello@montgomeryrobbins.com
Website: https://montgomeryrobbins.com/
Privacy Request Form
2. What Personal Information Means
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household. Personal information may include direct identifiers, such as name, email address, phone number, or physical address, as well as online identifiers, such as IP address, cookie ID, device ID, pixel ID, or website activity.
3. Personal Information We Collect
The personal information we collect depends on how you interact with us.
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address, where applicable
- Business name
- Job title
- Preferred contact method
- Information submitted through website forms
- Information provided when requesting information, services, resources, appointments, or other communications
- Communications with our team by phone, email, text message, web form, chat, or other methods
- Documents, project details, business information, or other information you choose to provide
- Payment, billing, or transaction-related information where applicable
Information Collected Through Our Website
When you visit our website, we and our service providers may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Clicks and website interactions
- Approximate location derived from IP address
- Cookie identifiers
- Pixel identifiers
- Analytics identifiers
- Advertising identifiers, where applicable
- Google Client ID or similar analytics or advertising identifiers, where available
We use this information to operate our website, understand how visitors interact with our site, improve our services, measure website and advertising performance, detect fraud or security issues, and provide relevant content or marketing.
Information From Phone Calls, Texts, and Messages
When you call, text, email, submit a form, or otherwise communicate with Montgomery Robbins, we may collect:
- Name
- Phone number
- Email address
- Message content
- Call notes, where applicable
- Voicemail messages, where applicable
- Call recordings or transcripts, where applicable
- Text message history, where applicable
- Appointment details, where applicable
- Customer service or relationship notes
Calls, voicemails, or messages may be recorded, transcribed, or stored by Montgomery Robbins or by service providers that assist us with website hosting, form submissions, email delivery, call handling, customer support, or appointment scheduling.
Information From Other Sources
In some cases, we may receive personal information from sources other than directly from you. These sources may include:
- Referral partners
- Marketing partners
- Publicly available sources
- Advertising platforms
- Service providers
- Business partners
- Data or contact sources used for outreach, where permitted by law
The information we receive from these sources may include your name, phone number, email address, business information, general location, or information related to your potential interest in our services or resources. When we use phone numbers for outbound calling or messaging, we use internal suppression and do-not-contact procedures where applicable. You may request that we stop contacting you at any time.
Sensitive Personal Information
We do not ask you to provide sensitive personal information unless it is necessary for a specific business, legal, payment, or service-related purpose. Depending on your interaction with us, sensitive personal information may include:
- Payment card or financial information, where applicable
- Government-issued identification, where required
- Information needed for legal, payment, tax, security, or service purposes
Please do not provide sensitive personal information unless we specifically request it or it is required for the service you are seeking.
4. How We Collect Personal Information
We may collect personal information in the following ways:
- When you fill out a form on our website
- When you request information, resources, appointments, or services
- When you call, text, email, or message us
- When you interact with our advertisements or marketing campaigns
- When you visit or interact with our website
- When you communicate with our team
- When information is provided by referral partners, marketing partners, public sources, or service providers
- When we use cookies, pixels, analytics tools, or similar technologies
5. How We Use Personal Information
We may use personal information for the following purposes:
- To respond to your inquiries
- To provide requested information, resources, appointments, services, or communications
- To evaluate whether our services may be a fit for your needs
- To communicate with you about our services, resources, updates, or related business matters
- To provide, manage, support, or improve our services
- To manage customer, client, subscriber, and business contact relationships
- To process payments, billing, or related transactions, where applicable
- To send service updates, appointment reminders, relationship communications, and transactional messages
- To send marketing communications where permitted
- To operate and improve our website, advertising, customer service, and business operations
- To measure and improve website, advertising, and marketing performance
- To conduct analytics and reporting
- To maintain internal records
- To prevent fraud, misuse, invalid traffic, security incidents, or illegal activity
- To comply with legal, regulatory, tax, accounting, contractual, or other obligations
- To enforce our rights, agreements, policies, and terms
- To evaluate or complete a business transaction, such as a merger, acquisition, reorganization, sale, or transfer of assets
6. How We Share Personal Information
We may share personal information with trusted third parties when needed to operate our business, provide services, communicate with you, or support our website and marketing. These third parties may include:
- Website hosting and website form providers
- Email, SMS, and marketing communication providers
- Call handling, call recording, or answering service providers, where applicable
- Scheduling and customer support providers
- Advertising, analytics, retargeting, remarketing, and pixel technology providers
- Google Tag Manager and related tag management tools, where applicable
- Meta/Facebook advertising and pixel tools, where applicable
- Direct mail, print, or fulfillment providers, where applicable
- Accounting, billing, and payment processing providers
- Subcontractors and service providers
- Information technology and security providers
- Legal, compliance, accounting, tax, insurance, and professional advisors
- Government agencies, regulators, or law enforcement when required or appropriate
We do not allow service providers to use personal information for their own marketing purposes unless permitted by law and disclosed in this Privacy Policy. Service providers are expected to use personal information only to provide services to Montgomery Robbins or as otherwise permitted by applicable law. We may also share personal information if required by law, legal process, subpoena, court order, regulatory request, or government inquiry, or when we believe disclosure is necessary to protect the rights, property, safety, or security of Montgomery Robbins, our customers, our website, or others.
7. Cookies, Pixels, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, scripts, web beacons, analytics tools, advertising technologies, remarketing technologies, retargeting technologies, and similar technologies. These technologies may be used to:
- Operate the website
- Remember your preferences
- Understand how visitors use the website
- Measure website performance
- Detect and prevent fraud, invalid traffic, or security issues
- Improve our services and marketing
- Deliver or measure advertisements
- Understand the effectiveness of marketing campaigns
- Provide more relevant content or advertising
Some cookies are necessary for the website to work. Other cookies and pixels may be used for analytics, advertising, remarketing, retargeting, or marketing purposes. Our website may use technologies associated with Google Tag Manager, Google analytics or advertising tools, Meta/Facebook, and other analytics or advertising platforms. These technologies may be managed through our cookie consent and preference management tool. You may manage your cookie choices by using the Cookie Preferences link or tool available on our website. Please note that if you clear your cookies, use a different browser, or use a different device, you may need to reset your cookie preferences.
8. Do Not Sell or Share My Personal Information
Montgomery Robbins does not sell personal information in the traditional sense of exchanging personal information for money. However, like many businesses, we may use cookies, pixels, analytics tools, advertising platforms, remarketing technologies, retargeting technologies, and marketing technologies that may be considered a “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under certain privacy laws. You may opt out of certain cookies, pixels, analytics, advertising, remarketing, retargeting, or marketing technologies by using the “Do Not Sell or Share My Personal Information” link or Cookie Preferences tool available on our website. We will also make reasonable efforts to honor applicable browser-based opt-out preference signals, such as Global Privacy Control, where required by applicable law and where supported by our consent management tools.
9. Email, SMS, and Phone Communications
We may contact you by phone, email, text message, or other communication methods for service, appointment, customer support, transactional, informational, or marketing purposes.
You may opt out of marketing emails by using the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing emails, we may still send transactional, service, billing, legal, or account-related communications.
SMS/Text Messages
If you provide your mobile phone number and opt in to receive text messages, you consent to receive text messages from Montgomery Robbins. Message frequency may vary. Message and data rates may apply. Text messages may include appointment reminders, service updates, customer support, account-related notifications, informational messages, or promotional messages related to Montgomery Robbins. You may opt out of text messages at any time by replying “STOP” or by following the instructions provided in our messages. For assistance, reply “HELP” or contact us directly. We do not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties for their own promotional use, lead generation, or marketing purposes. We may share SMS-related information with service providers who help us send messages on behalf of Montgomery Robbins.
Phone Calls
We may call you in response to your inquiry, to provide service updates, to schedule appointments, or where otherwise permitted by law. We maintain internal suppression and do-not-contact procedures where applicable.
10. How Long We Retain Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information, the purpose for collection, our legal or business needs, and applicable obligations. Examples include:
- Website inquiries and contact records may be retained for follow-up, customer service, marketing, reporting, and business record purposes.
- Client and business contact records may be retained for relationship management, service delivery, legal, accounting, and business purposes.
- Payment, billing, and accounting records may be retained as required for tax, accounting, audit, dispute, legal, or compliance purposes.
- Call recordings, voicemails, transcripts, and call notes may be retained based on business needs, service provider settings, quality assurance, customer support, legal, or compliance requirements.
- Marketing records may be retained until you opt out, request deletion, or the information is no longer needed.
- Cookie, pixel, and analytics data may be retained according to our settings and the practices of our analytics, advertising, and consent management providers.
- Suppression records may be retained as needed to honor opt-out, unsubscribe, Do Not Call, or do-not-contact requests.
When personal information is no longer needed, we may delete, anonymize, de-identify, aggregate, archive, or securely retain it as required or permitted by law.
11. How We Protect Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, alteration, or destruction. These safeguards may include:
- Access controls
- Password protection
- Role-based permissions
- Vendor security review
- Encryption where appropriate
- Secure cloud-based systems
- Internal policies and procedures
- Monitoring and logging where available
- Data minimization and retention controls
- Secure deletion or anonymization where appropriate
No website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security, but we work to protect personal information using reasonable safeguards.
12. Your Privacy Choices
Depending on where you live and how you interact with us, you may have certain privacy choices or rights regarding your personal information. These may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request that we stop contacting you
- Opt out of marketing emails
- Opt out of text messages
- Opt out of certain cookies, pixels, analytics, advertising, remarketing, or retargeting technologies
- Request information about how we collect, use, share, or retain personal information
- Request that we limit certain uses of sensitive personal information, where applicable
To exercise a privacy choice or submit a privacy request, contact us at:
Email: hello@montgomeryrobbins.com
Privacy Request Form
We may need to verify your identity before fulfilling certain requests. Verification may require matching information you provide with information we maintain. We may deny or limit a request where permitted by law, including where information is needed to complete a transaction, provide a requested service, maintain records, comply with legal obligations, protect against fraud or security risks, maintain internal records, resolve disputes, enforce agreements, or comply with accounting, tax, regulatory, or business requirements.
13. California Privacy Notice
This section applies to California residents where applicable. Depending on our business activities, applicable law, and the volume and type of personal information processed, California privacy laws may provide California residents with additional rights regarding their personal information. Even where a particular privacy law may not legally require Montgomery Robbins to honor every type of request, we strive to provide reasonable privacy choices as a best practice, subject to legal, contractual, accounting, security, and operational limitations.
Categories of Personal Information We May Collect
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers, such as name, address, phone number, email address, IP address, online identifiers, or similar information
- Customer records, such as contact information, billing information, inquiry information, service records, or transaction details
- Commercial information, such as products or services requested, considered, purchased, or received
- Internet or electronic network activity, such as website activity, browsing behavior, page views, clicks, and interactions with advertisements
- Geolocation information, such as approximate location from IP address
- Audio, electronic, visual, or similar information, such as call recordings, voicemails, transcripts, or communications
- Professional or business contact information, where applicable
- Inferences or preferences, such as service interests, marketing preferences, or information used to understand customer needs
- Sensitive personal information, where required for specific business, payment, legal, tax, security, or service purposes
Sources of Personal Information
We may collect personal information from:
- You directly
- Your communications with us
- Website forms
- Phone calls, texts, emails, and messages
- Website cookies, pixels, analytics, advertising, remarketing, and retargeting technologies
- Referral sources
- Marketing partners
- Publicly available sources
- Service providers
- Business partners
Business or Commercial Purposes
We may collect, use, or share personal information for the business or commercial purposes described in this Privacy Policy, including responding to inquiries, providing services, scheduling appointments, communicating with customers, processing payments, marketing, advertising, analytics, security, compliance, and business operations.
Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense of exchanging it for money. However, our use of certain cookies, pixels, analytics tools, advertising platforms, remarketing technologies, retargeting technologies, or marketing technologies may be considered a “sale” or “sharing” of personal information under California privacy law. You may opt out by using the “Do Not Sell or Share My Personal Information” link or Cookie Preferences tool available on our website.
Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than those reasonably necessary to provide requested services, process transactions, comply with legal obligations, protect security, or support business operations.
Children’s Personal Information
We do not knowingly sell or share personal information of individuals under the age of 16.
California Financial Incentive Notice
We do not currently offer a loyalty or rewards program that provides benefits in exchange for the collection, sale, sharing, or retention of personal information. If we offer a referral program, discount, giveaway, sweepstakes, promotion, or similar program that may be considered a financial incentive under applicable privacy laws, we will provide additional terms or notice at the time of participation.
Non-Discrimination
We will not discriminate against you for exercising any privacy rights available to you under applicable law.
14. Children’s Privacy
Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13 without parental or guardian consent. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information. If you believe a child has provided us with personal information, please contact us at hello@montgomeryrobbins.com.
15. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, payment platforms, social media platforms, or other third-party services. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you use.
16. Business Transfers
We may disclose or transfer personal information in connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of all or part of our business.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or business operations. When we update this Privacy Policy, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice where appropriate. We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, please contact us:
Montgomery Robbins
Email: hello@montgomeryrobbins.com
Website: https://montgomeryrobbins.com/
Privacy Request Form
Do Not Sell or Share My Personal Information